Terms and Conditions 35bd – Clear & Transparent Platform Usage Rules

1 General Terms of Use

Welcome to 35bd, an online gaming platform operating under the official domain 35bd.pw. These Terms and Conditions constitute a binding agreement between you as the user and 35bd as the service provider. This document takes effect from the date you register an account or use any part of our platform.

35bd provides a range of online gaming services including slot games, live casino, fish shooting games, and other games listed on our platform. All these services are subject to the Terms and Conditions stated herein as well as any additional rules that may be displayed in specific sections of the platform.

We reserve the right to update, modify, or improve these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

2 Member Eligibility

To register and use the services 35bd, you must meet the following eligibility requirements:

• Be at least 18 years old or the minimum age required by the laws of your place of residence, whichever is higher.
• Having full legal capacity to enter into a binding agreement.
• Not appearing on any self-exclusion list or enforced gambling prohibition list.
• Not a resident or citizen of any jurisdiction that prohibits participation in online gaming activities.
• Not registering under another person's name or as an agent on behalf of a third party.

35bd reserves the right to request verification documents at any time to confirm your eligibility. This includes copies of your identity card, passport, or other supporting documents deemed necessary by our compliance team. Underage gaming is strictly prohibited and we take this matter very seriously.

3 Registration & Account Verification

Each individual is only permitted to hold one account at 35bd. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or other details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

During registration, you are required to provide truthful, accurate, and complete information. The details requested include:

• Full name as shown on official identification document
• Valid date of birth
• An active email address that belongs to you
• A valid and active mobile number registered in Malaysia
• A strong and unique password

A Know Your Customer (KYC) verification will be conducted for all accounts. You are required to submit verification documents when requested, particularly before your first withdrawal or upon reaching certain withdrawal thresholds. Failure to complete the KYC process may result in withdrawals being placed on hold until the process is finalized.

4 Deposit & Payment

35bd supports a variety of popular deposit methods in Malaysia including FPX, Touch 'n Go eWallet, GrabPay, and direct bank transfer. All deposits are processed instantly and credited to your account within minutes upon payment confirmation.

• The minimum deposit amount is RM10 per transaction.
• There is no fixed maximum deposit limit — daily limits may vary depending on your chosen payment method.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• 35bd does not charge any processing fees for deposits. However, your payment provider may apply certain fees that are beyond our control.
• If your deposit is not received within 30 minutes, please contact our support team with proof of payment for an immediate review.

All funds held in the account 35bd are real money used for gameplay. Funds in your account do not earn interest and may only be used for gaming purposes on the platform or withdrawn in accordance with the prescribed procedures.

5 Withdrawal

Withdrawal of winnings at 35bd processed promptly and efficiently. We understand that players want to receive their winnings as quickly as possible, and that is our commitment.

• The minimum withdrawal amount is RM30 per request.
• Approved withdrawal requests are processed within 5 to 15 minutes during normal business hours.
• Withdrawals must be made to a bank account or digital wallet registered in your own name, consistent with your verified account information.
• The KYC process must be fully completed before your first withdrawal is permitted.
• 35bd reserves the right to suspend withdrawals for security review or compliance purposes if suspicious activity is detected on your account.
• Daily and weekly withdrawal limits may apply depending on your account level. VIP members enjoy higher withdrawal limits.

6 Bonuses, Promotions & Wagering Requirements

35bd offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements (rollover requirement) that must be met before any withdrawal from the bonus balance is permitted.

• The welcome bonus for new members is subject to wagering requirements as specified in the relevant promotion terms.
• Each promotion has its own validity period. Bonuses not used within the specified period will expire automatically.
• Each player is entitled to claim only one welcome bonus for the lifetime of their account.
• 35bd reserves the right to void any bonus if there is evidence of misuse, fraud, or any attempt to manipulate the bonus system.
• Bonuses cannot be transferred between accounts and have no cash value until wagering requirements are met.
• Using two or more accounts to claim the same bonus is strictly prohibited and will result in the closure of all accounts involved.

Please read the specific terms of each promotion before claiming. Should there be any conflict between these general terms and the terms of a specific promotion, the specific promotion terms shall take precedence.

7 Game Rules

All games offered at 35bd uses a certified random number generator (RNG) independently audited by an accredited third party. This ensures every spin, card hand, or game outcome is completely random and free from any manipulation.

• The return-to-player (RTP) value for each slot game is available in the respective game information.
• Any technical disruption during a game session that results in an uncertain outcome will be resolved based on our server data, which serves as the definitive record.
• The 35bd server system's decision is final in all cases of disputes relating to game outcomes.
• Players are not permitted to use any automated software (bots), artificial intelligence algorithms, or other technical methods to gain an unfair advantage in games.
• Winnings obtained through unlawful means or fraud will be voided and account balances may be withheld.

8 Permitted Member Conduct

We expect all members to 35bd conduct yourself with respect, responsibility, and integrity while using the platform. The following are strictly prohibited:

• Using the platform for any fraudulent activity, money laundering, or other illegal activities.
• Colluding with other players to manipulate game outcomes.
• Threatening, insulting, or harassing any 35bd staff or other users.
• Providing false information during registration or the KYC process.
• Exploiting any bugs, technical errors, or system vulnerabilities to gain an unfair advantage.
• Depositing funds originating from illegal sources or criminal activity.

Violation of any of the above rules may result in immediate account suspension or closure, forfeiture of balance, and reporting to the relevant authorities where necessary.

9 Account Security

You are solely responsible for maintaining the security of your account and password. 35bd recommends the following steps to protect your account:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) available in your account settings.
• Log out of your account when using a shared device or public WiFi network.
• Contact our support team immediately if you suspect your account has been accessed without authorization.

35bd will not be held responsible for any losses arising from your failure to safeguard your account credentials. Should your account be accessed by an unauthorised party due to your own negligence, we cannot guarantee the recovery of funds.

10 Account Termination & Suspension

35bd reserves the right to suspend or terminate any member's account at any time without prior notice if:

• Evidence of fraud, system manipulation, or bonus abuse has been found.
• Members found to hold multiple accounts in violation of the one-account-per-user policy.
• Account involved in money laundering or suspicious transactions.
• Members who violate any of the prescribed conduct rules.
• Registration or KYC information found to be false or misleading.

Members may also request voluntary account closure at any time by contacting our support team. Any valid balance in your account will be returned to your original payment method after the review process is complete, subject to compliance with all applicable conditions.

11 Limitation of Liability

35bd provides this platform on an "as-is" basis and makes no guarantee that the service will always be free from interruptions, errors, or technical faults. To the extent permitted by applicable law:

• 35bd is not responsible for any losses resulting from internet connection disruptions on the user's end.
• 35bd is not responsible for game outcomes affected by technical issues beyond our control.
• 35bd's total liability to any player under any circumstances shall not exceed the net deposit amount made by that player in the 12 months preceding the claim.
• 35bd is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.

12 Terms Amendments & Applicable Law

35bd reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform. We will endeavour to notify members via platform notifications or email for material changes; however, it remains your responsibility to review the latest terms.

These Terms and Conditions and any disputes arising from them are governed and interpreted in accordance with the applicable law. By using the platform 35bd, you agree to be bound by the exclusive jurisdiction of the relevant courts for the resolution of any disputes.

For any enquiries, complaints, or feedback regarding these Terms and Conditions, please contact our support team 35bd via live chat on the platform. We are committed to resolving every issue in a fair and transparent manner.