At 35bd, we believe online gaming should be an enjoyable form of entertainment — not a source of stress or problems. That is why we have developed a range of responsible gaming tools and policies to ensure every player in Malaysia can enjoy a healthy, safe, and fully controlled gaming experience.
This page outlines 35bd's commitment to player well-being, the self-control tools available, and guidance on identifying and addressing signs of problem gaming before they become more serious.
Important Reminder: Online gaming is for entertainment purposes only. Never play with money you cannot afford to lose. If you or someone you care about shows signs of addiction, please contact the 35bd support team or seek professional help immediately.
Responsible gaming means enjoying online wagering as a form of entertainment — with a full understanding of the risks involved, setting clear limits, and maintaining control over your own gaming habits.
At 35bd, we take this responsibility seriously. Our platform does more than provide games — we equip every player with the knowledge and tools they need to keep their gaming experience positive and free from harm to their daily life.
Responsible gaming involves several core principles every player should uphold: setting an appropriate budget before you start, accepting losses as part of the game, never chasing losses with larger bets, and ensuring that gaming activities do not interfere with your daily responsibilities, family relationships, or personal finances.
Remember — the house always has the edge in the long run. Online gaming should be enjoyed the way you enjoy other leisure activities like going to the cinema or dining out — with a spending limit you have set for yourself in advance.
35bd provides a range of self-control tools that you can use freely and at no cost directly from your account. All tools are designed to help you maintain control over your gaming habits without any waiting period or third-party approval.
Set daily, weekly, or monthly deposit limits to ensure you never spend more than you planned. Limits take effect immediately once activated.
Cap the maximum amount that can be wagered in a single session or over a set period. Ideal for players who want to enjoy more rounds within the same budget.
Set a maximum duration for each gaming session. The platform will alert you when the time limit is approaching and automatically log you out once it is reached.
Take a break from the platform for 24 hours, 7 days, 30 days, or a duration of your choice. While the break is active, access to your account will be fully restricted.
The permanent self-exclusion option closes your account from all gaming activity. This is a serious choice and cannot be reversed within the minimum set period.
Set a maximum loss limit for a given period. Once the limit is reached, the platform automatically blocks any further wagering until the limit period expires.
Go to the "Account Settings" or "Responsible Gaming" section in your profile.
Select one or more tools from the list — deposit limits, time limits, a voluntary break, or self-exclusion.
Enter your desired limit value and confirm. Most limits take effect within a few minutes.
The 35bd support team is ready to help you set up any self-control tools via 24/7 live chat.
Problem gambling can develop gradually without you realising it. Recognising the early warning signs is the most important first step to getting help before the situation worsens. Watch for the following signs in yourself or someone you know:
Spending rent, bill payments, or daily necessity funds on online wagering activities.
Continuing to play or increasing bet amounts in an attempt to recover money that has already been lost.
Lying to family members or friends about the amount of time and money spent on gaming.
Feeling uncomfortable, anxious, or irritable when trying to reduce or stop playing.
Work, family, and social relationships begin to be neglected due to excessive time spent on gaming.
Borrowing money from family or friends, or using credit cards solely to continue wagering activities.
Answer the questions below honestly. This is not a formal test, but a personal guide to help you assess your own gaming habits. If you answer "Yes" to three or more questions, we encourage you to seek support.
Have you ever wagered more money than you originally planned?
Have you ever played to escape from problems, work stress, or feelings of discomfort?
Has someone close to you ever expressed concern about your gaming habits?
Do you feel the need to hide your gaming activity from family members or friends?
Have you ever tried to stop or reduce your gaming activity but were unable to?
Have you ever used money set aside for other needs (bills, food, rent) for gaming purposes?
Do you continue playing even when you are aware that it is negatively affecting your life?
If you or someone you know needs help with problem gambling, there are several steps you can take immediately through the platform 35bd or external support resources.
At 35bd, your privacy is our priority. All conversations related to responsible gaming are handled with complete confidentiality and without any judgment. You will not be penalized or have your account removed simply for seeking help — on the contrary, we will do our best to support you.
35bd takes the protection of children and minors very seriously. Our platform is exclusively for individuals aged 18 years and above only. We implement multiple layers of protection to ensure underage individuals cannot access the platform.
Here are some best practices we recommend to all 35bd players to ensure your gaming experience remains enjoyable and does not negatively impact your life:
Six core pillars of the responsible gaming program we uphold every day
Player well-being is always prioritized above business profit. 35bd will not hesitate to restrict accounts showing signs of problem gaming in order to protect those players.
Our dedicated team regularly monitors gameplay patterns to identify players who may need support — and proactively reaches out before issues escalate.
We provide guides, articles, and educational resources on responsible gaming within the platform to help players make smarter, more informed gaming decisions.
All 35bd support staff receive specialised training in handling responsible gaming issues with empathy, sensitivity, and without any judgement towards players.
Players can view detailed reports on their own gaming habits — including total time spent, deposits, and wins/losses — directly from their account for more accurate self-assessment.
Whatever your situation, the 35bd team is always ready to listen and help. We do not penalise players who seek assistance — on the contrary, we value the trust you place in us.
Register your account today and enjoy a fun, safe, and fully controlled online gaming experience. Free self-control tools are available to all 35bd members.